Shipping policy
Shipping Policy
Processing Time All orders are processed within 3-5 business days. Orders placed on weekends or holidays will be processed the next business day.
Knives
Processing Time All orders are processed within 1-3 business days unless they are ordered as a bundle, then they would ship with the cutting board and be processed within the 3-5 business days. Orders placed on weekends or holidays will be processed the next business day.
Domestic Shipping Rates (United States) We use weight-based shipping rates to ensure fair and accurate pricing:
| Order Weight | Shipping Rate |
|---|---|
| 0 – 4 lbs | $9.99 |
| 4.1 – 8 lbs | $15.99 |
| 8.1 – 16 lbs | $22.99 |
| 16.1 – 24 lbs | $29.99 |
Estimated Delivery Times
- Standard shipping: 3–7 business days after fulfillment
Shipping Carriers We ship via USPS, UPS, or FedEx depending on package size and destination.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at support@vectorgrainco.com within 7 days of the expected delivery date and we'll make it right.
International Shipping We currently ship to the United States only. International shipping is not available at this time.